Our tools
| Tool | What it does | How |
|---|---|---|
| Deposit limit | Caps your deposits over a period | Account settings or live chat |
| Loss and session limits | Cap your losses or your time in play | Account settings or live chat |
| Cool-off | Closes your account for a short period | Live chat or support@westace.com |
| Self-exclusion | Closes your account for a longer period; cannot be reversed early | Live chat or support@westace.com |
Scroll horizontally to see the full table
Warning signs
- You deposit again to win back a loss.
- You play longer than you planned.
- You use money set aside for bills.
- You hide your play from people close to you.
- You play to lift a bad mood.
Good habits
- Fix your budget before the first spin.
- Set a deposit limit on your first day.
- Keep your sessions short.
- Treat cashback and reloads as playing time, not income.
Where to find help
Ask our support for a cool-off or a self-exclusion and keep the confirmation. Your local gambling authority lists free and confidential help lines, and a conversation with someone you trust is a good first step.
Frequently asked questions
How do I set a limit?
In your account settings, or ask our live chat.
Can I lift a self-exclusion early?
No, it runs for the full period you chose.
Where is independent help?
Listed by your local gambling authority.